REFUND POLICY
At CoachingRoyale, your experience and satisfaction come first.
Our refund policy is designed to be transparent, fair, and risk-free, so every client can book with full confidence.
✅ 1. Performance Guarantee (20 Wins Challenge)
For the 20 Wins Challenge, you are fully protected by our performance policy:
- If the coach does not achieve at least 17 wins,👉 you receive a full refund — automatically, no forms, no disputes, no excuses.This guarantee exists because we only work with high-level verified players who consistently deliver competitive results.
✅ 2. Service Delivery Guarantee
If a coaching session is scheduled but:
- the coach is unable to attend,
- the session cannot be delivered for technical or timing reasons,
- or the service does not match what was promised
👉 you are entitled to a full refund or a reschedule at your convenience.
✅ 3. Client Satisfaction Guarantee
If at any point before or during delivery you feel:
- the session is not what you expected,
- the coach is not a good fit for your playstyle,
- or you simply prefer to work with another pro
👉 our support team will review the situation and either refund you or reassign you to another coach — whichever best protects your satisfaction.
✅ 4. Zero-Risk Booking Principle
We believe booking coaching should feel safe, not uncertain.
That is why:
- there are no hidden fees,
- no credit traps,
- no “partial refunds”,
- and no complicated ticketing disputes.
If the service is not delivered or not up to the expected standard, we refund — period.
✅ 5. Simple & Fast Refund Process
All refund requests are handled directly by our support team.
No waiting weeks, no third-party review, no delays.
To request a refund, you simply contact us at:
📧 info@coachingroyale.com
Provide your order email and service type, and one of our team members will process it quickly.
Our Promise
CoachingRoyale is built on credibility, professionalism, and accountability.
We protect clients the same way we protect our brand: by delivering what we promise — and refunding when we don’t.
If you don’t receive the coaching you paid for, you don’t pay.
It’s that simple.